FREQUENTLY ASKED QUESTIONS
Here are a few of the most common questions our masqueraders ask us !! If there’s a question you need answered but you do not see it listed, no worries, send us an email and we will try our best to answer you as soon as possible.
Q: What does the price of my costume include?
A: Madd Colors Carnival Inc. provides an unparalleled premium all inclusive experience . You get the following
- Light breakfast
- Drinks throughout parade and with your food
- Free entry into the soca concert at the end of the parade
- Madd Colors souvenir Cup and Bag
- Optional paint for the paint Alternative section. (SENTINELS)
- Video and photo coverage for the entire parade route
- The ultimate carnival experience
Q: When do I collect my costume?
A: Costumes will be ready for pick up the week of carnival, exact dates and times will be communicated via email, social media, and our website. All costumes must be picked up in person. We will not be holding costumes on the road for anyone at all whatsoever, so please make arrangements to collect before carnival day.
Please note that Madd Colors do NOT ship costumes. All items need to be picked up in person at the Mas Camp.
Q: When do I need to pay for my costume?
A: You can make a deposit towards your costume at anytime. Please note that your costume must be paid for in full no later than the week before carnival. IF we do not receive your full payment your order will be cancelled and your deposit will be forfeited.
Q: Can I get a refund if I am unable to collect my costume?
A: We do not provide refunds. We will allow costume transfers and you are responsible to find the person that is willing to accept your transfer.
Q: I’m unable to collect my costume … Can another person collect on my behalf?
A: Absolutely, we understand that many of our masqueraders are from out of town therefore all you need to do is send us an email or call us with the name and phone number of the person that you give permission to collect your costume.
Q: What shoes do I need to wear?
We ask that your shoes match your section base color (gold or silver) if you are in a costume. You can spray your shoes silver or gold or a Madd Colors associate can assist you with them. Bring them to the Mas Camp with your name written in the shoe or on the sole of the shoe. We recommend that for gold sections you get light brown or beige shoes and for silver you get white shoes. In both cases the lighter the color the better. Darker colors are harder to spray. The paint sticks best to shoes that have a smooth leather / pleather / vinyl surface. It doesn’t look as well on fabric shoes.
Q: Can my husband/wife/friend/relative jump in the band if they are not a masquerader?
A.: Unfortunately Madd Colors only allows paying masqueraders with an official Madd Colors wristband to jump in the band. Non-masqueraders and those who are not wearing an official Madd Colors costume may observe from the sidelines outside the band, however they will not be allowed to join the band . They will be asked BY SECURITY to leave the band and follow along on the sidewalk. Please encourage friends and family to co-operate. In addition, the wristband identifies you as a “Madd Colors Member” giving drinks to non-masqueraders constitutes improper use of your wristband and you may be asked to leave the band.
Q: What is my section order in the band?
A: The section order will be provided when you pick up your costume. We will also have Band Marshalls who will direct you into your sections on the day of the parade. Please give them your cooperation.
Q: When and where does the band meet?
A: 2018 Location TBA
Q: Should I eat before the parade?
A: We strongly recommend that you eat a hearty breakfast before you arrive at the starting point, however as part of your all inclusive package, we do also serve a light breakfast.
Q: Where should I park my car?
A: Try to park at the end of parade and make your way to the start – best way is to get a friend to give you a ride to the start so you both have access to a vehicle at the start and the finish
Q: Should I get made up before the parade?
A: Getting made up is not mandatory but it add a nice touch to your costume. IF you choose to get made up you should do your make-up and body art before you arrive.
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